BillProtect is insurance coverage for either your JPS or NWC bills that have been paid at our sister company Bill Express. Offered by Bill Express but underwritten by GK General Insurance, this insurance is free of cost to customers of Bill Express. Bill Express pays the premium for customers to get this benefit, in the event of an accidental injury occurring. One (1) bill (either the JPS or NWC bill) will be paid for a period of two (2) months. It is important to note that to qualify for insurance you must pay your JPS or NWC bills at Bill Express for a minimum of 2 months consecutively. Some important conditions include: The product is for injuries occurring and honoured under the policy. No preexisting injuries and conditions qualify under the policy. Injuries covered under BillProtect include: o Broken limbs o Major cuts and lacerations o Dismemberment o Vision loss or impairment o Ligament or muscular injury There is no sign up process, no payment required, and no questions asked. Have a claim or a question? Call us at 926-5442

The SMARTprotect Policy is insurance protection for your handset against theft, liquid damage and/or physical damage*. If your phone is stolen, SMARTprotect will replace it* or if it has physical or liquid damage, SMARTprotect will cover the cost of repair and restore standard functionality of the handset. How can you get SMARTprotect? Upon purchase of your handset from our partner Smart Mobile Solutions, you must register and pay for the insurance. Please note: 1. The policy you collect is not a legal document until the registration process is complete. 2. You cannot make a claim if the registration process is not completed. 3. Registration is complete when you have discussed the terms and conditions of the Policy with the Insurance company and paid the Full premium or the first installment. 4. Registration must be completed within fourteen (14) days from the purchase of the phone. How long does SMARTprotect cover your phone? Each SMARTprotect Policy is valid for eighteen (18) months* from the date of the completion of the registration process. How can you make a claim on your SMARTprotect policy? 1. Call the insurer at 926-5442 and advise that you intend to make a claim. 2. If your phone was stolen ensure that you report it to the police within 48 hours of it being stolen. The insurer will need to see a copy of the police report receipt; 3. In the case of claims for repair of the handset you will need to take in the damaged handset to the participating retailer 4. You must provide all the supporting documentation and evidence to validate the claim. If this is not done within ninety (90) days from reporting the claim, the claim will expire.