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Burglary, Housebreaking, Theft And Fire Incident. 1. Immediately report all these incidents to the police and the Fire service, in case of fire. 2. Where a crime has been committed do not tamper with any potential evidence before the arrival of the police. 3. Take photos where possible to show entry, exit and damage. 4. Contact our Claims Department or your broker representative as soon as possible. 5. List all damage / loss to building and contents. 6. Locate and secure you insurance policy and any other personal contractual documents. Losses From Major Perils – Flood, Hurricane etc. On Happening Of [...]

1. Your first official step is to fully complete our claim form and return same to your broker representative or us, ASAP but definitely within 30 days. The forms are available from your brokers, our office or website. 2. For contents, prepare an inventory of damaged / lost items available with date of purchase, purchase price, replacement cost or repair estimate. 3. For building, have a detailed estimate from the repairer. 4. Make yourself available for the claims adjuster to survey premises and take photos etc. Allow at least one hour for this process. (Have documents ready, e.g. site plan, claim [...]